This profile fits restaurants, diners, casual eatery, dessert parlours, bistros, gastro pubs, bars and other food + hospitality related businesses.
Systems to consider integrating:
- Point of Sale (PoS) & Terminal & Cash Drawer
- Kitchen/Bar/Station Dockets
- Table Management & Seating Arrangements
- Bookings & Reservations (consider outsourcing)
- Payroll & Rosters
- Accounting & Tax Compliance
- Procurement of Supplies
- Menu on Website
- Social Media & Digital Marketing
- Seasonal Promotions
- Analytics and Reporting
Empower your customers by letting them place their own bookings & reservations online. Using wifi-connected waitstaff devices, you can map orders to each table/seating, combine tables to accommodate larger groups, have orders sent straight to the kitchen docket printer, and manage order statuses of each table. Not to mention, the day’s takings would be counted and pushed into the back-end accounting side of things.
Whilst exceptional food is the essence of the business, waitstaff and ambience both play a huge role in hospitality too. You want staff (kitchen brigade, waitstaff, bartenders) who are knowledgeable about food & wine, and can identify & articulate the flavours well. This is tough, but more achievable when you have built a reputation for good food. Get higher ratings and more followers on social media to attract: one, more customers, but also two, the right kind of staff who is actually motivated by your food dream rather than just by the share of tips. Once you’ve identified peak days, you can have well-trained casual staff on standby and ready to accept fill-ins with a click of a button. You could also host events during off-peak times to optimise usage of the premises; and gain better insight as to whether opening at certain hours or on public holidays are actually making a profit.